LCD Touch Screen Tablet with USA Mapsurvey success

learn what your clients like most about your company and discover areas for improvement and enhancement!

Have you ever walked out of a client’s home or office wondering why she didn’t book another session? Are you curious if you’re meeting your clients’ needs? Are you pondering how to better serve your clients and make more money? If so, it’s time for a client survey, and “The Marketing Fairy” can facilitate it for you!

Why survey? Your growing business needs to ask the right questions to learn how to better serve your current and future clients. It’s essential to collect data from all your clients, whether you work with them just once, multiple times, or on an on-going basis. But finding the time to draft the perfect questions, create the survey, send it out, remind clients to follow through, and finally, analyze the results can take precious time. That’s where The Marketing Fairy comes in! We can handle the entire process from start to finish. Keep reading to learn how it works and view our two packages.

how it works

You’ll provide us with the email addresses of the clients you would like to survey. (Rest assured, all information we receive from you is kept 100% confidential.) Some prefer to survey recent clients, such as those they served in the past three months. Others want to go back further, such as a year or two. Whatever time frame you select is fine.

We will provide a list of survey questions from which to choose. The Simple Survey Success Package allows up to 10 questions to appear on the survey, while the Deep Digging Survey Package allows up to 20. Please respond back to us via email with your selected questions. If you would rather use questions that are not on our list, that’s fine. Just email us your desired questions. Conversely, if you would rather we select the questions based upon our knowledge and experience, we can do that for you.

We will then design your survey using the online tool Survey Monkey, enter your clients’ email addresses into the send-out list, and send you a preview copy. You will have an opportunity to suggest changes.

Once you are satisfied with the look and content of the survey, we will send the survey via email to your list. We will monitor results as they arrive, and send a reminder to those who have not responded within five days. A final reminder will be sent to non-responders after ten days. All results are then reviewed and tabulated, and we will email you a personalized report with the raw data. You will also receive our interpretation of the results, along with notes about trends that we notice in your clients’ survey responses and recommendations for improving business processes and services.

You can use this data to discover and improve your business policies, practices, pricing and services offerings. You are given a unique glimpse into your clients’ minds, allowing you to take your business to the next level. Doesn’t that sounds amazingly helpful? Read on to learn about the details of our two survey packages.

simple survey success package: $199

  • Includes up to 10 survey questions
  • Survey sent up to 100 clients
  • Raw data from your survey via email
  • Personalized interpretation of results and business recommendations via email

deep digging survey success package: $225

  • Includes up to 20 survey questions
  • Survey sent up to 250 clients
  • Survey personalized with your company’s logo
  • Raw data from your survey via email
  • Personalized interpretation of results and business recommendations via email
  • 30-minute phone consult to discuss results

benefits of hiring “the marketing fairy” to send your client survey

Time: Consider how long it would take you to complete a survey on your own. Hiring us is money well spent so you can use your time to do what you love — working with clients.

Expertise: You can’t be an expert at everything, right? We have conducted surveys for multiple organizations. We understand the right questions to ask to get results. We know how to format and administer surveys.

Knowledge of Industry: As a professional organizer since 2000, Sara gets what you do. She understands how you work with clients, what clients need, and how to assess the success of your business.

Confidentiality: Having a neutral third-party administer your survey will put your clients at ease. All client data is shared with you without clients’ names being revealed, so clients can be completely honest in their responses.

Trust: Sara is held in high esteem with her clients and colleagues. There is no one you can trust more to gather this important information and present it in an honest, easy-to-understand format.

who is administering the survey?

Since 2000, Sara Pedersen has offered hands-on organizing assistance for countless Twin Cities residents. She also coaches new and prospective professional organizers and offers marketing services and products for small business owners, hence the nickname “The Marketing Fairy.”

Sara Pedersen has a B.A. in journalism from the University of Minnesota. In her life before organizing (LBO), she worked in  in print production, project management, and marketing and communications before founding Time to Organize®. At the U of M, she helped to create and administer a variety of surveys. She has also conducted surveys for NAPO-Minnesota and also for her own organizing business.

She is an active member of the National Association of Professional Organizers (NAPO). She has held the positions of Communications & Technology Director, Secretary, Newsletter Editor, Public Relations Director, and Communications Dispatcher for NAPO Minnesota. She is also currently an Ambassador for NAPO at a national level. She is also a member of the elite Golden Circle of NAPO, a distinguished group of professional organizers who have been in the industry five or more years.

confidentiality

Rest assured, all information provided by you and received from your clients is 100% confidential. We will not discuss any survey results with anyone other than you, the business owner. All client information is closely guarded and not shared in any way, ever.

next steps

Call Sara today at 651/717-1284 to learn more about our Personalized Client Feedback Survey. We are happy to provide a free 15-minute phone consultation. We’ll go from there! Or, if you’re ready to get started, just click the “Add to Cart” button above.